How to add a 30GB £15 to my EE pay as you go sim card?

[JoeLeungYK]

I bought a EE pay as you go SIM card from Tesco, how can l join the 30GB £15?

[JoeLeungYK]

How many month l can purchase the 30GB £15 plan?
What about after the promotion finish?

[Leanne_T]

Hi @JoeLeungYK

Thanks for coming to the community 🙂

The SIM card would need to be ordered from the EE Shop for the summer data offer. 

You will receive extra data the first three times you purchase the same pack or a pack at a higher value, after this you can continue to purchase the £15.00 pack with 8GB of data, or any other available pay as you go pack.

Thanks. 

Leanne.

[JoeLeungYK]

Hi Leanne,

do you mean l can’t use the EE pay as you go sim card which l purchased from supermarket couple days ago? And even l haven’t activate.

 Thanks!

[354-]

What does the sim card package information say, the bundle/plan that is described on the packaging? 

[JoeLeungYK]

Just stated NEW, 4GB DATA £10 only.

does it means l can’t entiled the summer offer for 30GB £15?

[Leanne_T]

Hi @JoeLeungYK

You would need to order a SIM and select a summer pack from the EE Shop for the summer data offer. 

Thanks. 

Leanne.

[XRaySpeX]

You have bought from Tesco an ordinary run-of-the mill non-special offer £10 4GB PAYG SIM, just as described on the packaging. You can only buy the £15 30GB for 3 months Summer Data Offer online from the EE Shop, not from Tesco. It it an Online Exclusive from EE.

You have bought exactly what you paid for & as described by the seller.

[mikeliuk]

Hi @JoeLeungYK ,

If you've not yet activated it, your best play would be to return it as a misunderstanding brought on by the heat.

Good luck! 🤓

[danmread5]

Not correct.

I too just bought this from Tesco, and am also looking for an answer to the original question.