Perk

Dee861
Investigator
Investigator

Hi 

 

I have been deactivated from my park account how do I reactive it please? 

7 REPLIES 7
Leanne_T
EE Community Support Team

Morning @Dee861

 

Thanks for coming to the community. 

 

To help you get the perk account reset, I've sent you a private message on here for some extra details. 

 

Speak soon 🙂

 

Leanne.

Hi 

I have tried to re register and it is still saying it’s deactivated? 

Leanne_T
EE Community Support Team

Hi there @Dee861

 

The team have removed all details this morning, are you using the personal or work email address? 

 

Thanks 🙂

 

Leanne.

Morning 

it asks for both when registering. 

Leanne_T
EE Community Support Team

Thanks @Dee861

 

I've sent you a private message for some extra details. 

 

Leanne 🙂

I have literally just tried again, it’s saying my work email is already registered, and when I try to log in still says deactivated 

Leanne_T
EE Community Support Team

Thanks @Dee861

 

Can you check your messages and reply to me please? 

 

I will get this looked into further for you 🙂

 

Leanne.