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How to add a 30GB £15 to my EE pay as you go sim card?

JoeLeungYK
Investigator
Investigator

‎17-06-2021 04:47 PM

I bought a EE pay as you go SIM card from Tesco, how can l join the 30GB £15?

0 Helpful
16 REPLIES 16
mikeliuk
Ace Contributor
Ace Contributor
In response to danmread5

‎27-06-2021 03:12 PM - edited ‎27-06-2021 03:19 PM

Hi @danmread5 ,

 

On reviewing this thread, the answer to the original question is "the OP cannot". (Others have observed your situation is entirely different.)

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0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to danmread5

‎27-06-2021 03:15 PM

Hi @danmread5,

 

Welcome to the EE Community. 🙂

 

If you have purchased a promotional SIM pack that includes the offer, you'll just need to start using your pack to activate the offer.

 

James

XRaySpeX
EE Community Star
EE Community Star
In response to danmread5

‎27-06-2021 03:16 PM

@danmread5 : What you have bought is clearly different from what the OP has. Yours is the equivalent to the £15 EE Summer Data Offer. Just start using it as per the instructions on the packaging.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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JoeLeungYK
Investigator
Investigator
In response to Leanne_T

‎10-08-2021 04:12 PM

I bought a 50GB for £20 offered on 9th July, but it seems can not roll to the second month? Can l change to 8GB for £10 or £15 offer?

0 Helpful
Christopher_B
EE Employee
In response to JoeLeungYK

‎10-08-2021 05:06 PM

Hi @JoeLeungYK

 

I hope you're well and having a nice day, other than this issue of course.

 

Was the offer you bought an add-on or a pay as you go pack? 

 

Thanks 

 

Chris 

 

 

0 Helpful
JoeLeungYK
Investigator
Investigator
In response to Christopher_B

‎10-08-2021 07:21 PM

Hi Chris,

 

it was a pay as you go where l directly bought from the EE shop, it was 50GB for £20 summer offer, but l would like to change to £10 or £15 summer offer today but seems not allowed!

0 Helpful
Christopher_B
EE Employee
In response to JoeLeungYK

‎11-08-2021 08:07 AM

@JoeLeungYK

 

Is the offer you would like to take showing in your My EE or did you see it somewhere else?

 

Thanks 

 

Chris

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