Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Esim for iPhone 11 pro

I am an expat living in the uk for a year. I have an IPhone 11 pro and need a UK esim. I am keeping my US sim active.  I want to sign up for EE network using an esim. Can I buy a plan listed on your website an get an esim QR reader code to download m...

Preloaded pack payg

Hii want to cancel the pack I have on the sim and just use as traditional payg.I have texted STOP to 150 but the text reply after adding £5 says this is credited against the £20 pack that I don’t want. How do I move away from the pack immediately? Th...

Marq79 by Visitor
  • 378 Views
  • 1 replies
  • 1 Helpful

Re: Order tracking: pay monthly orders

I placed my order to upgrade on Sunday, but the tracking hasn't updated.  Its a Samsung S21 grey 128Gb.  I've never had to wait much more than 48 hours for my new phone in the past!

Can't remember password and forgot password not working

Hi, I'm logged in via a different account at the moment. I have an account with two contract phones and broadband on it, but I needed to be able to manage another account for an elderly relative so I setup another account and ordered a flex sim as th...

Nhs ee perk deactivated

When I try to log into ee perks it says my account has been deactivated- when I try to re-register is says my email is already in use. . . . I now no longer am getting the discount on my contract

HEW27 by Investigator
  • 1429 Views
  • 7 replies
  • 0 Helpful

Monthly phone contract

Hi,HELP!  Does anyone know if I am able to overpay/credit my account?…. ….to either reduce my monthly bill overall or for money to come out of the credited EE account. thanks! 

Resolved! Still no update on Fold 3

Any update appreciated. Pre order Fold 3, order still says "Order confirmed". No other info.  Looking for an update as to what's happening. Cheers Joe

Joebedd by Investigator
  • 1534 Views
  • 7 replies
  • 4 Helpful

Resolved! Re: EE won't block IMEI of stolen phone

I have a similar issue. My phone is lost and I want to block the IMEI. The, purchased from Very. I use a SIM from 1pmobile which runs off the EE network. 1pmobile have said "As we do not deal with the handsets themselves we cannot block the IMEI numb...

gcacbob by Investigator
  • 2407 Views
  • 6 replies
  • 2 Helpful

Resolved! online chat help

I am stuck overseas working and I'm having trouble getting through to chat about an account upgrade issue. Calling from overseas is quite expensive and I can't get through to anyone on online chat. Can anyone from the EE upgrade team help?