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Still no update on Fold 3

Joebedd
Investigator
Investigator

Any update appreciated.

 

Pre order Fold 3, order still says "Order confirmed". No other info. 

 

Looking for an update as to what's happening.

 

Cheers Joe

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Thanks @Joebedd

 

The current guidance for that model is to expect dispatch within 14 days.

 

Thanks for your patience so far. Our courier company will be in touch when it's ready to be delivered.

 

Chris

View solution in original post

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Joebedd   You’ll have to call customer service about this as this is a public forum that doesn’t have any access to your account let alone to see what you’ve ordered. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

Hi @Joebedd

 

Which version did you choose? Which colour and memory size?

 

Chris

Hi,

 

It the silver 256GB.

 

Cheers

Penguinjen
Established Contributor
Established Contributor

There's a wait on the silver 256gb model. X

Christopher_G
EE Community Support Team

Thanks @Joebedd

 

The current guidance for that model is to expect dispatch within 14 days.

 

Thanks for your patience so far. Our courier company will be in touch when it's ready to be delivered.

 

Chris

Hi there the website keeps updating but say with in 7 days you don't get it in 7 days because I have not so don't belive the ee Web site it's false information yesterday the site said available to order now it says delivery with in 7 days or 14 days no one know what there doing 

Katie_B
EE Community Support Team

Hello @Davies86

 

The delivery time will all depend on our current stock level for that particular colour and memory size. 

 

As soon as an order is ready for delivery our courier will send a notification. 

 

Katie 🙂