Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

double billed

Hi I was billed on 3rd September for my normal £10 charge. I then upgraded to a different data plan that should be been activated at my next billing cycles (30 days later)But on the 7th September I was billed again at the new rate of £15, however I c...

How to top up 4GEE WIFI MINI

Hi,I've got a 4GEE wifi mini which was pre-loaded with 6G of data that would last for 90 days. Those 90 days have almost expired & I need to top up. When I click on 'My Data', I'm offered choices ranging from 200Mb for 30 days costing £2 to 30Gb for ...

AB104 by Investigator
  • 7311 Views
  • 3 replies
  • 6 Helpful

How to see both Mobile and 4GEE Broadband details

I have both an EE mobile AND  a 4GEE Mobile Broadband....  has taken me months to finally get someone to merge the accounts, but I still can't see details of both on my "My EE" account pages....   the people on the support chat were completely unhelp...

Checkout page routes to "Sorry ..site under maintenance"

I have been trying for days to complete a transaction to buy a mobile broadband package using both my mobile and laptop.  It seems all good (add to cart, select plan, check my info).  However, when I get to the checkout part, it resolves to a page th...

moxiet by Visitor
  • 360 Views
  • 1 replies
  • 0 Helpful

Changing from EE

I am changing from EE to another broadband company - my contract ends on 13th October. When do I start the next contract from to avoid any charges? Will I get charged for starting the next contract a few days before the EE one ends?

sallw by Visitor
  • 313 Views
  • 1 replies
  • 0 Helpful

4G Router External Aerials

This isn't a question! Our 4G router was struggling on one bar resulting in frequent buffering but living in a rented property we couldn't put an external aerial on the cottage. Nowhere could I find details of compatible aerials to fit on the back of...

ChrisJD1 by Contributor
  • 1366 Views
  • 4 replies
  • 4 Helpful

Cashback

I am waiting for my cashback from quidco. They are saying they are waiting for EE. I spoke to EE and they said its quidco. Im getting passed from pillar to post! The reason i switched was the incentive for cashback.. although seems pretty obvious I'm...

Storing messages

I use a Samsung mobile and am having difficulties storing messages in My Folders. When I select move to my folders it greys out most of the messages and only allows me to move some (which aren't the ones I want to move). Any ideas? I'm trying to do b...

Order

Hello, I placed an order for a contract upgrade 12/09/21 to a Galaxy S21 128GB Phantom Grey. 

aklisko by Visitor
  • 335 Views
  • 1 replies
  • 0 Helpful