Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

How to see both Mobile and 4GEE Broadband details

perthmikey
Visitor

‎20-09-2021 01:29 PM

I have both an EE mobile AND  a 4GEE Mobile Broadband....  has taken me months to finally get someone to merge the accounts, but I still can't see details of both on my "My EE" account pages....   the people on the support chat were completely unhelpful...  basically said "we can't help, try the Community"...  any ideas??

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎20-09-2021 02:00 PM

In your MyEE for My EE Mobile go to the Menu & "Switch A/c's". You will see a list of all your mobile a/c's. Look at each in turn & you will find your mobile BB a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)