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How to top up 4GEE WIFI MINI

AB104
Investigator
Investigator

‎19-09-2021 08:48 PM

Hi,

I've got a 4GEE wifi mini which was pre-loaded with 6G of data that would last for 90 days. Those 90 days have almost expired & I need to top up. 

When I click on 'My Data', I'm offered choices ranging from 200Mb for 30 days costing £2 to 30Gb for 90 days at £44. However, when I click 'top up', I can confirm the number but then nothing happens; I never get to a payment page. 

I can get to a different top up page which says the cheapest top up is £5 but I'm not convinced this is for data, despite the page having my wifi mini's number on it. 

Can topping up really be so hard?

Advice appreciated!

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎19-09-2021 11:03 PM - edited ‎19-09-2021 11:04 PM

Try using Fast Top Up online with a UK bank card. The min. value of EE top-ups is £5.

 

Top-up is just for turning money into PAYG credit. It does not matter what that credit is used for, data, calls or PAYG Packs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
AB104
Investigator
Investigator
In response to XRaySpeX

‎20-09-2021 10:09 AM

Thank you! Think I've got more data now!!

XRaySpeX
EE Community Star
EE Community Star
In response to AB104

‎20-09-2021 02:03 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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