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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Re: Order tracking: pay monthly orders

I placed an order on Thursday and have not received anything other than thanks for your order. When I try and track the order it shows an error stating it cannot be tracked on this page and asks me to call 150 which after 25 mins on hold I have given...

iPhone 11 order

Hi. I upgraded online on Thursday. When I ordered it stated that delivery was within 1 day. When I’ve tracked my order it says that the phone is on back order but that wasn’t stated at the time of ordering. Do you have any idea how long it might take...

Nic2909 by Explorer
  • 341 Views
  • 3 replies
  • 0 Helpful

Call recorder app for Samsung galaxy s21 ultra

Hi. Can someone please help.... I have a Samsung Galaxy s21 ultra and need to record calls. Unfortunately I can't seem to find an app that actually works on my phone. I have downloaded loads and deleted loads.Would be great if a free app is available...

Sam007 by Valued Contributor
  • 2335 Views
  • 6 replies
  • 2 Helpful

Resolved! Unable to receive order and unable to contact EE

I placed an order for a PayG Sim card (plus phone) on 25.09.21. I have since received an email from noreply@ee.co.uk asking me to call them on their 0800 number and provide  some further information, before they can process and dispatch the order. As...

Re: Order tracking

I'm having the same issue! Ordered weeks ago now and was estimated 27th-2nd and now it says awaiting confirmation again

Amills1 by Visitor
  • 326 Views
  • 1 replies
  • 0 Helpful

'Site under maintenance' appears on checkout page

I have been trying all day to upgrade my phone on a standard upgrade as my contract expired last week, and everytime I get to the checkout page a "site under maintenance" message appears.I have tried this on Google Chrome, Edge and through the app on...

Re: Nintendo switch lite

I can’t even get onto it the website won’t load when I click on the Nintendo switch lites I want to add one to my mobile plan x

Loz241 by Visitor
  • 395 Views
  • 1 replies
  • 0 Helpful

BT Sport disappeared from my adds-on

I have had Bt Sport included in my plan for over 3 years and now all of a sudden I can’t access any match unless I upgrade? I watched a match today at lunch time and now when I log in onto the app I can’t access to any events. I checked my add ons an...

BT Friends and Family Discount (iPhone 13)

My wife works for BT and she sent me a Friends and Family Voucher Code (30% off). I am trying to upgrade to the new iPhone 13 (Without Trade in), but the Gift Voucher block is greyed out and I cannot add the Voucher number. I tried one of the trade-i...