iPhone 11 order

Nic2909
Explorer

‎27-09-2021 09:34 AM

Hi. I upgraded online on Thursday. When I ordered it stated that delivery was within 1 day. When I’ve tracked my order it says that the phone is on back order but that wasn’t stated at the time of ordering. Do you have any idea how long it might take? If not am I able to cancel the order? Thanks.

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎27-09-2021 10:04 AM

Hi @Nic2909

 

Thanks for posting on the community. 

 

Which model size and colour did you order? 

 

Thanks 🙂

 

Leanne.

 

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Nic2909
Explorer
In response to Leanne_T

‎27-09-2021 10:11 AM

Thanks for getting back to me. I ordered the purple 64gb

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Leanne_T
EE Community Support Team
In response to Nic2909

‎27-09-2021 10:20 AM

Hi @Nic2909

 

Thanks for coming back to me. 

 

This model is currently showing 'Available to order, usually despatched within 21 days'

 

We update our order tracker as soon as deliveries arrive, so you can see the latest information we have.

 

If you would like to discuss your order please give us a call on 150 🙂

 

Leanne.

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