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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Can’t log in

I’ve tried logging into my ee app and online and it’s just telling me site is under maintenance but I’ve spoke to ee and they have said that the site is fine ? 

gemz3 by Visitor
  • 337 Views
  • 1 replies
  • 0 Helpful

Fibre broadband losing connection after 7pm again

Hi, for about a week, my fibre optic broadband is losing connection after 7-8pm every night. If I'm gaming on my PS5 or on my computer or smartphone, I can see the EE router flash yellow, which I got to wait upto 5 minute's for it to reconnect, which...

Phone number not formatted correctly

I have recently been unable to send text message to one of my contacts, the error message says 'unable to send, phone number not formatted correctly

NHS Spine Portal

I work for the NHS and during lockdown I had access on my laptop via a Smart card to the NHS Spine Portal https://digital.nhs.uk but was persuaded to change provider and lost the connection. It took months to be released from that contract to come ba...

Lionel118 by Investigator
  • 596 Views
  • 8 replies
  • 0 Helpful

No order number to track my s21 delivery

Hi i ordered my s21 on the 19th september 128gb white and I understand there is a delay with delivery, however in the email confirming my order there is no order number so I cannot track. Can you clarify how I track this

Lozt123 by Investigator
  • 320 Views
  • 2 replies
  • 1 Helpful

Data usage warning-error?

Hi can anyone tell me why i am receiving a data usage warning message saying i have used 10/12gb. When my allowance is 120gb and my account says i have only used 2gb, so i still have 118gb available. TIA

Re: Perk.ee issue

Hi @Leanne_T Are you able to help me also - i could not find an option to set my own post. i have an EE Perks account but it was telling my my account has been deactivated. there was an issue with my NHS trust marking the email as spam but has now be...

Perk.ee issue

Hi, Having problems with the perk.ee account. Won't let me log in nor letting me reset my password  

Sharmine by Investigator
  • 427 Views
  • 8 replies
  • 0 Helpful

FLEX BEATS WIRELESS SEARPHONES

I received a text message from EE150 Help today at 11: 44 am saying I have Beats Flex Wireless Searphones on the way to my account and I will receive another text when they have arrived....I wasn't told about this when I brought my new phone Samsung ...