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Phone number not formatted correctly

BarryM1301
Explorer

I have recently been unable to send text message to one of my contacts, the error message says 'unable to send, phone number not formatted correctly

4 REPLIES 4
Jon_K
Former EE Employee

Hi @BarryM1301.

 

Welcome to the community.

 

What phone are you using?

 

Are you able to text other contacts?

 

Can you call this contact?

 

Jon

Huawei P30, I can text everyone else in my contacts and I can ring the contact I can't text 

 

 

 

Are you trying to send a new message, or reply to an older one/previous thread?

Jon_K
Former EE Employee

Thanks @BarryM1301.

 

Can you make a note of the number, then delete the contact and try sending the number a text?

 

Make sure you use the format 07 instead of +447.

 

Jon