For up-to-date information and comments, search the EE Community or start a new topic. |
28-09-2021 09:48 AM
I have recently been unable to send text message to one of my contacts, the error message says 'unable to send, phone number not formatted correctly
28-09-2021 11:23 AM
Hi @BarryM1301.
Welcome to the community.
What phone are you using?
Are you able to text other contacts?
Can you call this contact?
Jon
28-09-2021 11:49 AM
Huawei P30, I can text everyone else in my contacts and I can ring the contact I can't text
28-09-2021 11:59 AM
Are you trying to send a new message, or reply to an older one/previous thread?
28-09-2021 11:59 AM
Thanks @BarryM1301.
Can you make a note of the number, then delete the contact and try sending the number a text?
Make sure you use the format 07 instead of +447.
Jon