Not a great start to join the EE family.
Arranged a new customer order for iphone13. Ordered via my works discount - deposit paid. Order placed and confirmed but No confirmation email received and the contact number didn't work! Great start!
As nothing heard for over a week spent an arduous 1 hour in the queue to speak to an advisor.
Was told the system didn't properly build my account correctly!
Advisor was great no issues with her.
Email confirmation sent advising order placed and delivery was for today.
Waited in ALL day for DPD - nothing not even a text.
Like I said great start to joining EE!
So tomorrow will be spent in another queue to speak to a human being and ask what is going on!!
