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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15085 Views
  • 51 replies
  • 65 Helpful

Connection being throttled every single evening

I have been with ee for several years for both mobile and home broadband and have never had a single issue with them. At some point in the last couple of months there was a 24hour period where my internet was down. I took to twitter for assistance an...

Kr1ptyk by Investigator
  • 1789 Views
  • 8 replies
  • 3 Helpful

Considering moving to Iphone from android

Evening all. Quick question. I'm on a sim only contract with an android phone and traditional nano sim.I'm considering moving to apple where they are now esims I believe. I would buy the phone outright from apple so don't want to change my current pl...

Kenbob761 by Investigator
  • 456 Views
  • 5 replies
  • 0 Helpful

Resolved! Standard upgrade in Feb

My standard upgrade is in Feb, do I have to wait for Feb to keep my phone and choose a new one or can I get it early? I have any time upgrade but I would like to bring my monthly costs down.

masonClol by Investigator
  • 808 Views
  • 3 replies
  • 0 Helpful

Xbox Series S Ultimate Pass

Good evening, I purchased 2 of the Xbox series S offers as add ons to 2 different numbers on my EE account. I have received the machines today and before I set them up (new to Xbox/Microsoft), how do I set up the ultimate game pass for each machine a...

BigG19 by Investigator
  • 357 Views
  • 5 replies
  • 1 Helpful

Condensing Texts on itemised bills

Hi. Would it be possible to condense text message listings on itemised bills?  I text my partner a lot and end up with at least 8 pages each month. Please could texts be grouped by number and then the number of texts sent listed next to the number?

JackyDee by Explorer
  • 276 Views
  • 1 replies
  • 1 Helpful

No delivery

Not a great start to join the EE family.Arranged a new customer order for iphone13. Ordered via my works discount - deposit paid. Order placed and confirmed but No confirmation email received and the contact number didn't work! Great start!As nothing...

Rikp71 by Visitor
  • 317 Views
  • 2 replies
  • 1 Helpful

order updates

Hi All, Anyone having issues with there orders?? I ordered iPhone 13 pro, sierra blue, 128 on Sunday and paid the upfront cost which has been taken out of my account. I received an email of the order at the time, but have had nothing since. No confir...

Ma-rk12 by Visitor
  • 311 Views
  • 2 replies
  • 1 Helpful

Me ee

When I try to login in to the my ee app it says I need to add a number which I already have done. Any help? 

Ricky32 by Visitor
  • 266 Views
  • 1 replies
  • 0 Helpful

Was my SIM hacked?

Hi, I ordered the new iPhone 13 pro max and got an email telling me it has been dispatched on 03/12/21. The day before it was shipped my current phone (iPhone 11 pro max) lost service and I could no longer text, call or use data. I tried resetting ne...

Peach24 by Visitor
  • 379 Views
  • 1 replies
  • 0 Helpful