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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15084 Views
  • 51 replies
  • 65 Helpful

PS5 wrong number

I ordered a PS5 I believe successfully from my mother's account yesterday, received confirmation email and the £20 upfront payment was taken, However she has several numbers on her account as owns some WiFi devices and the number for my order confirm...

Additional charge but no desctiption/explanation.

I've just logged on to gift some data from my phone to the second on our account with a listed 89Mb left on their account and it is showing an £18 charge to be added on our bill this month but zero explanation what it is.  There is (albeit a small am...

amicuspro by Contributor
  • 335 Views
  • 4 replies
  • 1 Helpful

My upgrade

Hi, I ordered an upgrade to phone on 25/11 and haven’t heard or had delivery. I’m waiting on the new phone so I might need to cancel if there is a big wait. 

Taylor45 by Visitor
  • 293 Views
  • 4 replies
  • 0 Helpful

Resolved! Charged full bill but no phone

I upgraded my contract to iPhone 13 pro max, at the very end of my contract (it had 4 days remaining) but did not get the phone as none in stock. This was at the start of November. At the end of November, EE have taken direct debit for full old contr...

Tyoung2 by Contributor
  • 1234 Views
  • 8 replies
  • 3 Helpful

Call to discuss order

Hi, I’ve jsut bought an iPhone 13 pro max and contract through EE, I received a confirmation email that states that I have to call a number to go over and confirm details with EE for my order. My deposits been taken out but I have no way of calling t...

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Molly9999 by Investigator
  • 11070 Views
  • 8 replies
  • 1 Helpful

We perks deactivated

Hi like many others my EE perks account is showing as deactivated. I need to order a Christmas gift asap. please can you help

Resolved! Can I get my number back?

Hi, I had been using a EE number since 2018 as an overseas student in UK. However as the pandemic started in 2019, I am forced to return home and the number had been left aside for quite a while...it is attached to my bank account and things like tha...

Ee PErks

Is anyone able to validate my ee perks account please as I’m wishing to purchase a phone and could really benefit from perks

Jen98 by Explorer
  • 273 Views
  • 3 replies
  • 0 Helpful