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PS5 wrong number

Godjsafc73
Investigator
Investigator

I ordered a PS5 I believe successfully from my mother's account yesterday, received confirmation email and the £20 upfront payment was taken,

 

However she has several numbers on her account as owns some WiFi devices and the number for my order confirmation from DDP was one of those, how can I change this so my delivery info can be sent to her correct phone number 

 

Thanks 

 

 

 

1 REPLY 1
Chris_B
Grand Master
Grand Master

@Godjsafc73  If you have the authority to speak with customer services regarding your mother’s account you’ll need to do just that(your mother must of already inform EE customer services that you can). If not you’ll have to get your mother to call.