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Perk.ee issue

Sharmine
Investigator
Investigator

Hi, 

Having problems with the perk.ee account. Won't let me log in nor letting me reset my password 😒 

8 REPLIES 8
Sharmine
Investigator
Investigator

Hi there, 

 

I'm having problems in logging in to the perks.ee account. I tried to reset my password but I have not received any of the links. So I don't know what to do. Can you please help.

 

Kind regards

Sharmine

Northerner
EE Community Star
EE Community Star

Hi @Sharmine 

 

You will need to speak to EE CS on 150 about this issue.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Hi,

I have contacted them, they could not help me and told me to message the community app for help.

Leanne_T
EE Community Support Team

Hi @Sharmine

 

Thanks for coming to the community. 

 

Did you use your work or personal email address to register? 

 

Thanks 🙂

 

Leanne.

Hi used my work email it didn't work. I used my I'd it still didn't work

Leanne_T
EE Community Support Team

Hi @Sharmine

 

What happens when you log in with your work email? 

 

Leanne.

It say email address is invalid

Leanne_T
EE Community Support Team

Thanks @Sharmine

 

How long ago did you register for the perk account?

 

Leanne.