Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15543 Views
  • 51 replies
  • 65 Helpful

Iphone 13 pro max Delivery

Hi, I have been waiting for my iPhone for going to a month tomorrow, on the phone I was told that the max I would have to wait was 28 days, although I was not happy with this I felt it was understandable due to the large request. The issue I am havin...

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Izzysho by Investigator
  • 1155 Views
  • 9 replies
  • 4 Helpful

EE problems?

I upgraded yesterday, my choice of handset driven by what was available. The assistant confirmed next day delivery. The order confirmation has no details for tracking and says 'back order'...? Been trying to call 150 all day, spent 50 minutes on hold...

rb_lees by Explorer
  • 293 Views
  • 1 replies
  • 0 Helpful

Resolved! Waiting for my order

Hi there,  I received a text this morning confirming my delivery slot. Nothing has been delivered. I tried tracking the order but realised I never received an order number in my confirmation email. Can someone please help me get my order number? I ha...

_niamh26 by Visitor
  • 1018 Views
  • 1 replies
  • 1 Helpful

Confirmation email

I was told my order would be delivered tomorrow Pixel 6 Pro but I havent received any confirmation email on a tracking number or any info if it was being dispatched. Ive called EE support but was only told to wait a message from the courier which is...

Jill1392 by Investigator
  • 407 Views
  • 3 replies
  • 0 Helpful

EE 4G wifi router and IP address....leads to malware attacks?

Hi,Please advise if computer hackers can hack into your laptop by knowing what is the IP address of your home router?I have an EE 4G mobile wifi router. This has an IP address written on the back of it. So I guess its IP address is fixed to that.(?) ...

treez by Established Contributor
  • 728 Views
  • 1 replies
  • 2 Helpful

Netflix activation

Recieved Netflix activation text and my account says it's active but when I go into select my Netflix package I am then asked for a payment method. Not sure what to do next as it's already paid for through my contract

Gazg1986 by Investigator
  • 652 Views
  • 7 replies
  • 1 Helpful

Issues with EE perks

Hi I'm having issues with EE perks. I've registered my work email and this has been recognised. When I try and log back in its saying not recognised and when I try and reset the password it says it has sent an email but I've received nothing. New to ...

New post SIM card

I should have had my SIM card in the post yesterday, it is still not here today 29/10/21. 

Ca36 by Visitor
  • 372 Views
  • 2 replies
  • 0 Helpful

Upgrade

Hi! Sunday I did the upgrade on my contract and you sand me one mail, and you said cuz' in one day my delivery it's gonna be in place, after 5 days nothing at my home, what's happend whit my order? Thank you!

Resolved! No wifi connection

My broadband is saying connected without a connection and i can seem to fix the problem what do i do please?