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29-10-2021 01:12 PM
Hi there,
I received a text this morning confirming my delivery slot. Nothing has been delivered. I tried tracking the order but realised I never received an order number in my confirmation email. Can someone please help me get my order number? I have already checked my junk inbox and there's nothing there.
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29-10-2021 02:19 PM
@_niamh26 Download the DPD app and use your email address that you use with EE this will show you if DPD have a delivery for you. Your confirmation email of the device has a XKN/XKO number on it this is an order number not a tracking number.
29-10-2021 02:19 PM
@_niamh26 Download the DPD app and use your email address that you use with EE this will show you if DPD have a delivery for you. Your confirmation email of the device has a XKN/XKO number on it this is an order number not a tracking number.