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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15535 Views
  • 51 replies
  • 65 Helpful

BT sport casting

Hello,  I’ve tried to cast recently and I get a note on my chrome cast that says BT ready to cast. When I click on what I want to cast I get an error that says I need to text SPORT to 150 because I haven’t enabled BT sport casting yet,  (VC550) So I ...

By sport

Supposed to have BT sport on my phone, when I go on app it asks me to login,Asks for Bt id ? What is this tried email address  not accepting anything.Can anyone help

Perks

Please I need help to access the se NHS perks codesthank you 

Dias7 by Explorer
  • 300 Views
  • 2 replies
  • 0 Helpful

Resolved! Expiry of Student Discount

Hello, I received a text stating my student status with EE has expired. However I am still a student and could access the student beans code.My add-ons page is still displaying the discount applied. I suppose my question is, do I need to re apply or ...

JimBob73 by Visitor
  • 1421 Views
  • 1 replies
  • 0 Helpful

Moving none EE number onto new EE sim card

hi i am trying to switch my current number payg to EE sim card payg but can't do it at the moment, getting a ERROR msg like: PLEASE MAKE SURE YOU ENTER THE RIGHT PHONE NUMBER .IT MUST BE A UK PHONE NUMBER AND START WITH 07...Everything is correct and...

js632 by Investigator
  • 1692 Views
  • 16 replies
  • 0 Helpful

Welcome Pack TOP-UP £10 with 10GB but only got 5GB

 hi there, i have just activated the new EE number and also top-up £10 but i only got 5GB on the card, but it says on the welcome pack £10 for 10GB PACK..can you pls tell me why is that?thanks await reply

js6321 by Investigator
  • 443 Views
  • 4 replies
  • 0 Helpful

Work required to install fibre broadband?

I am looking to upgrade my regular EE Broadband (Livebox) to fibre. I am told it's available to me and I know workmen put the cable down our road sometime ago. I can read information on the contract I am interested in but absolutely zero information ...

Upgrade issues

After advice on here re error message when trying to upgrade ‘no plans available’ I called 150 to be told it’s my platform(don't think so for the last month on my phone iPad or laptop) no help, didn’t even check my account - told I can upgrade on the...

Karen2019 by Contributor
  • 346 Views
  • 1 replies
  • 0 Helpful

Tracking my order

Hi there, iv just purchased the new Xbox yesterday online and iv had a confirmation email saying it’s on its way to me and too look out for a text for delivery updates, but a few of my mates done the same and ordered there’s after me and there’s are ...