After advice on here re error message when trying to upgrade ‘no plans available’ I called 150 to be told it’s my platform(don't think so for the last month on my phone iPad or laptop) no help, didn’t even check my account - told I can upgrade on the phone - want to browse and get the best deal. Tried Twitter who were much nicer - but no help, no issues with my account but he had no idea what the issue could be. Then have been told if I want a good as new phone - better price for our budget - I can only do it online
I think I give up! I’m not spending more a month just because ee can’t sort out their website. I have once(in a month of trying) gotten a phone in my basket for the site to crash, then I get an email to say I’ve left something in my basket - surprise surprise when I get back online it won’t even let me get into the basket.
don’t suppose there will be any advice on that just wanted a rant - never known such poor service
