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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2976 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16192 Views
  • 51 replies
  • 65 Helpful

Placed order but heard nothing?

I placed an order for a new connection yesterday morning, shortly after I received a confirmation with an XKN number, but when I check the tracking it says "Sorry, we can't show your order details right now". I've seen a few of these posts popping up...

Where is my new phone ? It’s been two days no information ?

Ordered new iPhone. Was told be dispatched with in a day ? Nothing. No email other than one to say I’d ordered. No texts. Nothing. Tracking number doesn’t work ? Might as well gone into the shop. Would of been easier. Any idea what he hold up is ? 

Pixel 3xl Delay with no communication

I preordered the Pixel 3XL and was told it would be delivered on the 1st (not sometime after the 1st, on the 1st). I phoned up the night before to confirm as I'd had no emails, no confimation of my order or anything about delivery, only to be told it...

nl1 by Investigator
  • 1608 Views
  • 15 replies
  • 0 Helpful

Pixel 3 XL when will I get it?

Ordered the Pixel 3 XL on 9th of October, was advised delivery would be 1st of November, phone was not delivered. Called customer service and the advised me I would have my phone by the 9th of November. I have since rang customer service for updates,...

Pixel 3 Delays

TLDR - Why was this communicated so late? So from what I've seen most, if not all, orders for Pixel 3 & 3 XL have been delayed until at least Nov 8th/9th (estimated date) and reading other people's posts on this all I've seen is explanations that 'es...

Jieke_JK by Investigator
  • 2617 Views
  • 13 replies
  • 5 Helpful

Pixel 3 & Bad Communication

I ordered the Pixel 3 XL a day after its announcement - paid an upfront cost and an early upgrade fee (all fair enough)Nearly a month later, 1st November came and I wasn't getting any updates in regards to my order, I was aware of the delay through t...

Resolved! Huawei Mate 20 Pro Pre Order Dispatch Date?

Hi, Pre-ordered a Huawei Mate 20 Pro Twilight on the 24/10/2018. Order has been confirmed but the order tracker has been on 'Dispatch expected in 24 hours' ever since. It stated that expected delivery date was 26/10/2018. Can someone inform when orde...

Question about DPD delivery

My pro suppose to arrive tomorrow  can my partner sign for it? As EE guy reckons it needs a ID from myself  also when arranging to pick up from depot..do I really need two ID? As I have no bills sent to my address 

NickH16 by Star Contributor
  • 2066 Views
  • 8 replies
  • 0 Helpful