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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2646 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15484 Views
  • 51 replies
  • 65 Helpful

4Gee mini hub signal boost

Hi I've just bought a mini hub but the signal in my house is extremely limited. Is there another way of boosting to enable my family to get good broadband speed?

Its_Anne by Visitor
  • 945 Views
  • 1 replies
  • 0 Helpful

Cant login in to ee perks

Hi ive registered for ee perks got the email sent to me for the nhs discount but asked to validate email. Tried login in and reseting password but not getting any emails through. Any ideas what i need to do?

Upgrade

Trying to upgrade my phone, however it keeps telling me there isn’t a suitable offer at the moment, I’ve got 3 phones V on my account and 2 are able upgrade 

Robslfc by Visitor
  • 480 Views
  • 3 replies
  • 2 Helpful

Resolved! Got phone no xbox

Hi I have just order my new phone and it been delivered but my xbox that I thought what coming with the phone has not been delivered. I can't see anything in my details that came with the phone on how I get this xbox and it not on my order form!! Am ...

Hill1324 by Visitor
  • 1063 Views
  • 4 replies
  • 0 Helpful

Resolved! contract runs out

my contract runs out soon, want to keep phone and switch to sim only. how do i do this. will ee switch on date when current contract runs out.looking at upgrade i am offered 1 gb  for £ 14 pcm  .  ( my current usage is less than 500mb pcm)however els...

switch oled add to plan

I placed an order for a switch oled, it didn’t say it if was in stock or not it just let me order it, and then when it went back on it said it was out of stock but the order has gone through cause i have an order confirmation and the upfront has been...

shan26 by Explorer
  • 595 Views
  • 5 replies
  • 0 Helpful

My account has been closed and I can't make payment

Hi, my account has been closed since I'm not in the UK I wasn't using my sim at all and I forgot to pay my bill. I can't pay my bill through EE app, website so I tried to call EE and tried to pay from there but every time I choose to pay my bill it s...

Oztg by Explorer
  • 608 Views
  • 3 replies
  • 0 Helpful

Resolved! Transferring landline number to a voip service provider

Hi there,  We are a small business having a contract with you for broadband and landline. We would like to tranfer the phone number from the landline to an other voip service provider. If we do so, is this automatically mean we will lose the broadban...

Annity by Visitor
  • 1459 Views
  • 2 replies
  • 0 Helpful

wifi problems with my Brightbox router

How does one get EE to replace my router as it is slowly failing. The WiFi connection is unstable for any of my devices, be it my phone, tablet etc. At the hint of any type of data transfer, said device will lose it connection as will the rest of my ...