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Upgrade

Robslfc
Visitor

‎23-11-2021 11:05 AM

Trying to upgrade my phone, however it keeps telling me there isn’t a suitable offer at the moment, I’ve got 3 phones V on my account and 2 are able upgrade 

3 REPLIES 3
Christopher_G
EE Community Support Team

‎23-11-2021 01:23 PM

Hi @Robslfc

 

Welcome to the community.

 

Is this one that you're having problems with eligible for upgrade? Which plan are you on at the moment?

 

Chris

Graeme_ob
Visitor

‎27-11-2021 05:43 PM

  1. I'm having the same issue. I've been trying to upgrade my phone in the black Friday sales but keep getting the message that there no suitable plans for me
0 Helpful
Christopher_G
EE Community Support Team
In response to Graeme_ob

‎28-11-2021 08:23 AM

Hi @Graeme_ob

 

Welcome to the community.

 

If you're not able to see any plans online, I'd recommend speaking to our Mobile Care team to run through some options.


Chris

0 Helpful