Upgrade

Robslfc
Visitor

Trying to upgrade my phone, however it keeps telling me there isn’t a suitable offer at the moment, I’ve got 3 phones V on my account and 2 are able upgrade 

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Robslfc

 

Welcome to the community.

 

Is this one that you're having problems with eligible for upgrade? Which plan are you on at the moment?

 

Chris

Graeme_ob
Visitor
  1. I'm having the same issue. I've been trying to upgrade my phone in the black Friday sales but keep getting the message that there no suitable plans for me
Christopher_G
EE Community Support Team

Hi @Graeme_ob

 

Welcome to the community.

 

If you're not able to see any plans online, I'd recommend speaking to our Mobile Care team to run through some options.


Chris