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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15533 Views
  • 51 replies
  • 65 Helpful

PS5 Order

Hi, I recently ordered a PS5 a few days ago, I have received an order confirmation on the same day with an order number. However, the order number can not be tracked, as well as my £10 upfront fee has been charged to my bank account, so I know my ord...

Kamz24 by Investigator
  • 484 Views
  • 5 replies
  • 0 Helpful

Trade in

I recently upgraded and am needing to send my phone back but I’ve lost the sticky label for the returns envelop is there a way I can get one sent again? 

PS5

I ordered 2 PS5 got just one but is not impossible to check status for another one. Problem is on order ee put some weird contact number with is not mine and I don’t get any message from DPD courier… Anyone can help? I try to call for support but wai...

Apple watch

My step son has asked for an apple watch for christmas. His phone is currently with sky, can i set up an ee plan and have the same number he already has for it?

Meganw96 by Visitor
  • 466 Views
  • 1 replies
  • 1 Helpful

Upgrading with discount

I was trying to upgrade my phone today to iphone 13 with a F&F discount but it wont allow me to do so as the voucher box is greyed out. On the email it says this can be used against black friday deals Can you advise me what is best to do? Thanks

Chel-113 by Visitor
  • 364 Views
  • 2 replies
  • 0 Helpful

Where’s my phone??

Hi. I ordered the iPhone 13 Pro Max 128GB in Graphite on the 4th of November. At the time it said “expect dispatch in more than 28 days”. 28 days brings us to the 2nd December which is this Thursday coming. Upon checking today new orders for the same...

payg to contract

So i was a vodafone customer for 26 years, the quality of service and signal just became pants, so I bought two EE payg sims and ported my two vodafone numbers to them. I am very impressed with signal quality and call quality / coverage. So i searche...

nicksuch by Contributor
  • 396 Views
  • 3 replies
  • 0 Helpful

Resolved! SMS text centre number and APN

Hi we are trying to find the message centre phone number and APN to allow a TP Link 3G HSPA USB stick to send text messages which it was until it was swopped from Vodafone to EE (T-Mobile). Spoke with tech guys at EE store who could not give the requ...

Pay as you go

HiI found a PAYG sim card and had it put into a phone - the number is showing up but the phone advises of no service. I had not been a member of EE before. I topped up £5.00 to the mobile number and still no service. Not impressed - lost £5.00 and th...

Skoda11 by Investigator
  • 435 Views
  • 4 replies
  • 0 Helpful

PS5 Order

I made an order for a PS5 but have yet to receive any email regarding delivery details I received the confirmation email but cannot track the order or find out when it will be delivered I’ve also notice that other who ordered at the same time as me h...

Riley-W by Investigator
  • 299 Views
  • 1 replies
  • 0 Helpful