Where’s my phone??

cacaanniex
Investigator
Investigator

Hi. 

I ordered the iPhone 13 Pro Max 128GB in Graphite on the 4th of November. At the time it said “expect dispatch in more than 28 days”. 28 days brings us to the 2nd December which is this Thursday coming. Upon checking today new orders for the same phone are “expect dispatch within 21 days”. I’ve now waited past 21 days. Where’s my phone? 🤨🤨🤨. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@cacaanniex  It says expect dispatch in 28+ days not 28 days.  And have you called customer services about your order as this public forum can not access your EE as it’s not customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.