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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Resolved! Lost phone

Could someone please tell me how I can block my son's lost phone using EE app as office closed. And cannot get into iCloud as can't find password and won't let me on Apple with my android phone

Mickob by Investigator
  • 2598 Views
  • 6 replies
  • 7 Helpful

4G mobile router (Huawei B535)

I live many miles from a telephone exchange i.e. very poor download speeds ( 1 or 2 Mb) but  in an area where I can receive a modest 4G signal. I have a Huawei B535 4G  router. I'm thinking of simply putting in a 100Gb EE sim to use it for improved d...

forgisto by Explorer
  • 1161 Views
  • 4 replies
  • 0 Helpful

My 4g has does is the slowest thing ever!!!!!!

Why do I pay over £30 for a phone and connection to only recieve one or no bar 4g. Its bad enough my home connection is disgusting and thus resulting me to use 4g, but why do I still get the slowest connection. This has been happening for months and ...

Screenshot_20201017-134926_Speedtest.jpg Screenshot_20201017-134446_Speedtest.jpg
EesahAli by Investigator
  • 2038 Views
  • 6 replies
  • 0 Helpful

upgrade phone

ordered my phone on Wednesday send it would be sent on Friday today did not receive email with tracking number so cannot track it and it has not come yet and it is 5.15

Carol561 by Investigator
  • 568 Views
  • 8 replies
  • 0 Helpful

SIM card not delivered

Hi there, I’ve ordered a SIM card on Saturday and still waiting. I can’t track it as I haven’t gotten the tracking number for Royal Mail. help anyone ? 

Resolved! Upgraded twice? What happens?

so, yesterday I upgraded to the new iPhone 12 pro, received an email saying they’ve got my order. But shortly after I decided I wanted a different package, one that had 1 benefit instead of 3 to save money. The upgrade option still come up, so I went...

Bort by Investigator
  • 1730 Views
  • 1 replies
  • 1 Helpful

Upgrade anytime farce

So this afternoon I placed an order for the iPhone 12 Pro via my upgrade anytime. I was a bit concerned as I didn't receive an email confirming the order so I called EE this evening just to check. I was doubly concerned having had my order for an App...

mcgibbon85 by Established Contributor
  • 1282 Views
  • 6 replies
  • 0 Helpful

Apple 12 Pro Pre-Order

Hi there, Placed my Pre-order and got a confirmation email with an XO number. However the one off-fee is yet to leave my bank. Should i worry?

TheGavnor by Established Contributor
  • 1343 Views
  • 16 replies
  • 0 Helpful