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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

New order

I ordered a new phone back in September still nothing. The order number to track the order is invalid, not happy 

psmith82 by Visitor
  • 525 Views
  • 1 replies
  • 0 Helpful

wrong email address

While ordering i entered the wrong email address, i can’t confirm or track my order, i haven’t had any texts to say it’s been dispatched and the customer service line isn’t very helpful. 

How can I change my address for delivery

I forgot to add my room number to the delivery addresshow can I make changes to thatI tried to call customer service but they said I'm not a registered number yet.

Resolved! eSim and nano sim in 2 phones?

Hi there, Wondered if I changed to an eSim if I could use my old nano sim in another phone? Or does that become obsolete, and only use one or the other? ThanksMark

Resolved! Porting from another network

Hi I but an order in on Wednesday 14th Oct with a PAC code. I had to ring in as there had been a payment problem with encryption, when this was sorted my order was checked and I was told the PAC code had gone through and was OK all I had to do when t...

PAC code

Hi all. My current contract with EE doesn’t end until Jan 2021. I wanted to take out a new contract with Three for the iPhone 12 pro. If I continue to pay my current contract until it expires and I take out the additional contract with Three for the ...

Olivia33 by Visitor
  • 711 Views
  • 1 replies
  • 0 Helpful

New contract change

Hii rang EE yesterday and ordered a new phone with a 24 contract - I have found a much cheaper deal online! I wasn’t told about this deal! It’s much cheaper and better for me, can I change the deal?thanks 

SE2020

Hi I have an iPhone SE2020 and it’s about 4 months old. Been having a problem recently where I have an incoming call and when I swipe and answer there is nothing even though it’s answered on screen and timer is counting. The caller then tries again a...

0195gav by Explorer
  • 929 Views
  • 3 replies
  • 0 Helpful

Oppo

The sound has gone on my oppo smartphone, ringtones are working but not media or voicecalls. Can anyone help please. Obviously I cannot phone EE.Many thanks Shirley