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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3202 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 17136 Views
  • 51 replies
  • 65 Helpful

upgrade

i am trying to upgrade my phone urgently for delivery slot tomorrow, on confirming my order it is asking to send me a pin to my mobile phone, i have no access to phone as it broke earlier today, so i can't access any messages etc. it wont let me proc...

Evans2011 by Investigator
  • 458 Views
  • 1 replies
  • 0 Helpful

Free toshiba tv keeps switching off.

Hi my partner took out a new contract with yourselves at the end of August this year. It included a Toshiba 43"Smart 4k ultra HD TV. It keeps turning itself off every twenty minutes. I've tried everything to get it to stop. But I've had no joy. Can y...

stacey324 by Investigator
  • 884 Views
  • 1 replies
  • 0 Helpful

New contract mobile but no SIM!

Hello - help please,   My IPhone 5SE O2 (not in contract) developed a major fault so before it died completely (and having EE internet access already) I decided to order the 2020 IPhone SE and get an EE monthly contract.  This was on Sunday and incre...

SIM card missing

I've just moved from O2 to EE. Received the iPhone but on the invoice it says I should have received a new SIM card and welcome letter. I haven't received the SIM or letter. Does it come separately? I can't call EE because my number hasn't been swapp...

Frazza by Visitor
  • 539 Views
  • 2 replies
  • 0 Helpful

Resolved! 5G Sim

I’ve upgraded my contract to a have 5G Sim. Will I receive a 5G Sim or will I have to keep my old one? If my sim isn’t 5G ready then surely I would have to receive the new sim as on my email it said I won’t need a new sim which I don’t understand if ...

Hi

the reason why it didn’t work is because I got a new card xkoxxxxxxxxx   [mod edit: please do not post order numbers on the public board. Thanks!]

Dcole85 by Visitor
  • 443 Views
  • 1 replies
  • 0 Helpful

Resolved! 3 PAC won't work

Hi, I've been given a PAC number from Three which starts with HTG but when I put it in and my old phone number I want to be transferred it gives me the following error "Please make sure you enter the right code. Your PAC will look like ABC123456. You...

mx-st by Explorer
  • 5708 Views
  • 2 replies
  • 2 Helpful

Add to Plan xbox one s

Hello there, I have added an xbox one S to my plan and received a confirmation email but cant see any info on my account or delivery dates etc and nothing seems to be showing up that it has been added,Jamie

Jamie72 by Visitor
  • 453 Views
  • 1 replies
  • 0 Helpful

Online shop not working to upgrade?

I am trying to upgrade my phone since yesterday but i just keep getting sorry its not working at the moment our engineers are working on it ? Is anyone else getting this 

Donz25 by Established Contributor
  • 718 Views
  • 2 replies
  • 0 Helpful