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20-10-2020 10:40 AM
I’ve upgraded my contract to a have 5G Sim. Will I receive a 5G Sim or will I have to keep my old one? If my sim isn’t 5G ready then surely I would have to receive the new sim as on my email it said I won’t need a new sim which I don’t understand if I’ve upgraded to a 5G Sim? Could somebody tell me why I wouldn’t need a new sim as I don’t quite understand
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20-10-2020 02:37 PM
There’s no such thing as a 4G SIM card, full stop. It's the SIM Plan that is 5G or 4G at the mo'. That will disappear eventually as it did for 3G > 4G.
20-10-2020 11:52 AM
EE SIMs are 5G capable. You won't need a new 1. It's your plan that has been updated to 5G.
20-10-2020 02:03 PM
20-10-2020 02:37 PM
There’s no such thing as a 4G SIM card, full stop. It's the SIM Plan that is 5G or 4G at the mo'. That will disappear eventually as it did for 3G > 4G.
20-10-2020 03:43 PM
Thanks for the help. I just didn’t understand it all. So it’s just the name that has changed not the actual sim. It’s just the sim is compatible with 5G. Which means I won’t need a new sim. Thanks for you help I understand it now
20-10-2020 04:22 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.