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5G Sim

BrandonM10
Investigator
Investigator

I’ve upgraded my contract to a have 5G Sim. Will I receive a 5G Sim or will I have to keep my old one? If my sim isn’t 5G ready then surely I would have to receive the new sim as on my email it said I won’t need a new sim which I don’t understand if I’ve upgraded to a 5G Sim? Could somebody tell me why I wouldn’t need a new sim as I don’t quite understand

1 SOLUTION

Accepted Solutions

There’s no such thing as a 4G SIM card, full stop. It's the SIM Plan that is 5G or 4G at the mo'. That will disappear eventually as it did for 3G > 4G.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

EE SIMs are 5G capable. You won't need a new 1. It's your plan that has been updated to 5G.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
So even before 5G came out and was available all sims were 5G compatible?
That’s why I don’t understand, surely if I’m getting a 5G phone would I
need a 5G sim? They advertise the SIM cards as 5G and they have other SIM
cards that aren’t 5G compatible so surely the one I have now isn’t 5G
compatible? Which means I would need the new 5G Sim

There’s no such thing as a 4G SIM card, full stop. It's the SIM Plan that is 5G or 4G at the mo'. That will disappear eventually as it did for 3G > 4G.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks for the help. I just didn’t understand it all. So it’s just the name that has changed not the actual sim. It’s just the sim is compatible with 5G. Which means I won’t need a new sim. Thanks for you help I understand it now

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP