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delivery

bridog
Explorer

‎20-10-2020 05:10 PM

hi ordered upgrade on Saturday and it said usually dispched next day still no show and the phone number supplied doesn't connect and as my current phone is broken I can't call 150 I have a tracking number but nothing comes up , please help 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎21-10-2020 08:27 AM

Hi @bridog.

 

Welcome to the community.

 

Are you using our online order tracker?

 

Do you have another phone that you could use to contact our Customer Care team?

 

Jon

 

 

0 Helpful
bridog
Explorer
In response to Jon_K

‎21-10-2020 09:36 AM

Hi thank for the help they emailed last night saying it will be delivered
on Thursday, better late than never
0 Helpful
Jon_K
Former EE Employee
In response to bridog

‎21-10-2020 12:15 PM

Thanks for letting us know, @bridog 🙂

 

0 Helpful