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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2997 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16269 Views
  • 51 replies
  • 65 Helpful

Phone not charging

As part of my 24M plan I received a Huwawei P Smart phone which is no longer reliably charging. Original charger cable and plug changed. Same problem. What are my options to fix / replace this phone? Purchased February 2019  

Awaiting upgrade, no ID

I am awaiting my delivery for my upgrade.  Iv had an email stating i need driving licence or passport. I don't own either of those. Will a utility bill or something similar work? Many thaks

arose1 by Visitor
  • 459 Views
  • 1 replies
  • 0 Helpful

iPhone 12 pro pre order

I preordered an iPhone 12 pro today and I have received an confirmation email saying my order is confirmed and on its way. But there was an upfront cost of £50 which hasn’t been taken out of my account yet. Is everything okay or has not upgrade not g...

George55 by Contributor
  • 918 Views
  • 5 replies
  • 3 Helpful

Note 20 Ultra Battery update

Hi, Is there any timeline on the N98xxXXU1ATJ1 update for the Note20 Ultra.Hoping this update will improve the battery life else I am feeling this phone might need to be returned. ThanksNick

CenterNZ by Visitor
  • 887 Views
  • 1 replies
  • 1 Helpful

How to complain

EE is a colossus of a network. It have more 5G,more masts, more customers than any other UK network. It has consistently good reviews for customer service. But occasionally things to go wrong. I worked for EE or an Orange shop as it was for a short t...

peterkinxl5 by Established Contributor
  • 1931 Views
  • 2 replies
  • 2 Helpful

Apple Watch Family Data Plan

I have a Pay Monthly Contract which my daughter uses in her iPhone 11.  I also have an iPhone 11 but my contract for that is on 3. I have now got myself a Watch SE on a family plan with it's own number (ie not the number my daughter uses) My thinking...

steelgoon by Investigator
  • 1137 Views
  • 2 replies
  • 0 Helpful

Huawei p30 pro crashing

I have had my Huawei p30 pro under a year and in the last 3 months it has started crashing. The phone freezes and goes black and you can't turn the phone back on again for about 5 minutes. I regularly close my apps down so not much is running in the ...

Unable to add student discount code to sim only deal

Hi, im a student and trying to get the £20 100GB 24 month Sim Only plan. I have a student beans account and whenever I paste the code into the voucher box at checkout it doesn’t work? I have tried on other sim only plan and the code works on that one...

Jatsy by Visitor
  • 530 Views
  • 1 replies
  • 0 Helpful

telephone delivery abroad

Hi,I’d like to order an iphone 12 but have it delivered to me if possible at my address in France because I’ll not come back to London before the month of march. I’ll pay for the delivery I don’t have another solutionThank you

Nolecans by Investigator
  • 596 Views
  • 1 replies
  • 0 Helpful