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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

SIM card

I’ve got a new SIM card because the phone I was using has been misplaced. I’ve ordered a new sim and apparently it’s not compatible with the phone, need help.

Wait 7 days for Old Mobile number on new phone

I am the Account holder for my daughter's mobile phone. She has decided that since the discount I got her no longer applies she'll take over the account. She also decided to upgrade her phone as she was out of contract with EE. We went into the EE sh...

TimBro1 by Investigator
  • 1427 Views
  • 5 replies
  • 3 Helpful

Upgrade

Hi I ordered an upgrade nearly a month ago now and I know there have been problems with people getting their upgrades late n stuff but is there an estimate as to how much longer I am going to have to wait for my new phone?? Thank you Frankie 

Where’s my iPhone 12 pro?

Hi, I ordered an upgrade - iPhone 12 pro 128gb in blue from the Cheltenham EE shop on 04/12/20 and was told it may take up to 14 days to receive. I still haven’t heard anything and can’t seem to track my order online. When can I expect to receive my ...

BG4 by Explorer
  • 652 Views
  • 10 replies
  • 0 Helpful

no order number

I placed an order for a new phone on your website on Thu 17/12 (am switching provider) but have not yet received confirmation order 

iPhone 12 Pro

I ordered the iPhone 12 Pro on the 3rd December. They did say up to 28 days and over the last two weeks I’ve had messages saying “you item is on track” “Good news, your item is coming soon”now when I’ve checked the expected delivery date it’s saying ...

2020 iPad Pro 12.9 restock

I’ve upgraded to the new iPad and I saw no mention that they were out of stock, only found out about it after call customer service and talking to 3 different people. They were unable to say when the restock would happen. Try to go to the store to se...

Doodo by Visitor
  • 644 Views
  • 1 replies
  • 0 Helpful

iphone 12 pro max 256

HI I ordered my device originally on 19th November it was iphone 12 pro 128 in graphite.after more than 3 weeks of waiting I called ee again to chceck if i can do anything to make it faster. They told me that if I order iphone 12 pro max 256 it qill ...

zwerek by Visitor
  • 803 Views
  • 5 replies
  • 8 Helpful

IPhone 12 pro

Ordered the iPhone 12 pro Pacific blue 128 GB 15th November so it's now been a month (32 days) since I ordered the phone. I've Not been contacted or had any information from EE. I've tried calling them multiple times with no answer. This is ridiculou...

iPhone 12 pro

I upgraded to iPhone 12 pro on 24th Nov, had my order confirmation but no correspondence since.. tried to track the order number but says it’s not recognised. Spoke to someone on the phone and they said speak to DPD but I don’t have a tracking number...

Joanna28 by Visitor
  • 523 Views
  • 2 replies
  • 1 Helpful