Upgraded last week and put the new SIM card in my new phone on Saturday but the new phone has a different number. My old number has not ported across yet. I now have two working phones but with different numbers.
I did a live chat with EE this morning - they told me to reboot both handsets, which I've done and didn't work.
Called EE and they said I need to call Carphone Warehouse as they've sent me the wrong SIM.
Called Carhphone Warehouse and they said it takes up to 5 working days to copy the number across with EE.
Who is telling the truth and when will this be sorted!?
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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