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Order received in our warehouse upgrade has been reversed

adamwellington
Visitor

‎22-11-2021 02:47 PM

Hello,

 

I had an order placed last week and DPD gave me a delivery time spot on the delievery date, however I then the following day I got the following message 'Order received in our warehouse upgrade has been reversed', can any advise further?

 

EE has already taken the money for my early upgrade.

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎22-11-2021 04:09 PM

Hello @adamwellington. 

 

Thanks for coming to the community. 

 

Have you tried tracking your delivery again to see if there is any further updates?

 

Is the parcel still with DPD?

 

Katie.