Delivery and ID

[Laura12354]

I have ordered a phone in my name but it’s being delivered to my boyfriends address as it is for him so I won’t be there when it is delivered. Will be still be able to take the delivery? If not how do I go about changing the delivery address?

[Katie_B]

Hi @Laura12354. 

Welcome to the community. 

DPD will require proof of ID to successfully deliver your device.

If you wish to change your delivery date/address all you need to do is click on the link which DPD send you with your tracking information. 

Let me know how you get on 🙂

Katie.