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Tube network

pavelito94
Visitor

‎23-09-2020 02:57 PM

Hello, 

 

I have been having problems to log in to WiFi at underground stations. Once I log in it tells me to call EE for some reason. But since I am on tube I am not able to do that right away and later on I usually forget. Is there something I can do or just need to call the number is tells me to?

Thanks 

Pavel

0 Helpful
1 REPLY 1
Alex_S
EE Employee

‎23-09-2020 05:00 PM

Hi @pavelito94,

 

Welcome to the community 🙂

 

Have you ever been able to connect to the WiFi before?

 

Our customer care team will be able to check your account and complete a diagnostic with you.

 

 

Alex 🙂

0 Helpful