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Voicemail not working

hayjoshward
Visitor

‎23-09-2020 05:19 PM

Hello!


I have an iPhone 8 and my voicemail is not working, when I try and call it it just hangs up straight away. 
I have tried VM ON, and also VM OFF then VM ON again. It hasn’t worked.

 

I’ve called 150 and they give the same advice. 
I’ve tried the technical help live chat and they just disconnect me. 

Can you help?

Many thanks

Josh 

0 Helpful
2 REPLIES 2
Profile closed
Not applicable

‎23-09-2020 05:46 PM

Hi @hayjoshward 

 

Welcome to the EE Community,

 

If you call freephone 0800 956 3146 from any other phone a tech advisor will be able will be able to help get your voicemail up & running.

 

Thanks,

 

David.

0 Helpful
bristolian
EE Community Star
EE Community Star

‎23-09-2020 05:51 PM

Are you calling using the speed-dial 1? Or dialling 222 manually?

 

It would be worth trying both methods, for elimination if nothing else.

 

I'm presuming you can make other calls ok.