Order

Katie70
Investigator
Investigator

‎23-09-2020 07:11 AM

 

Hi if  I got email saying my order is been processed  dose that mean I am going to get it  am confused 

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎23-09-2020 09:01 AM

@Katie70   You got an automated reply from your request.  Providing there is no other issue you’ll get the order.  If your unsure give customer services a call. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Katie70
Investigator
Investigator
In response to Chris_B

‎23-09-2020 04:10 PM

how do I no then 

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Katie_B
EE Community Support Team
In response to Katie70

‎23-09-2020 04:23 PM

Hello @Katie70. 

 

If you would like to confirm your order please give us a call. 

 

Was this a new order or an upgrade?

 

Katie 🙂

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Katie70
Investigator
Investigator
In response to Katie_B

‎23-09-2020 06:13 PM

Upgrade
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Katie_B
EE Community Support Team
In response to Katie70

‎23-09-2020 06:19 PM

Hi @Katie70. 

 

If you receive no further tracking information by tomorrow, I would recommend giving us a call so our customer care team can check the status of your order. 

 

Katie.

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