Community Activity

EE/BT Blocking access to mail.micloud19.com

Hi,  I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider.  It gets immediately blocked and says to check the proxy and firewall settings.   The onl...

Gill98 by Investigator
  • 228 Views
  • 24 replies
  • 4 Helpful

EE TV Box turning on by itself

I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...

JZW_2025 by Investigator
  • 324 Views
  • 10 replies
  • 0 Helpful

Download a bill

I have seen other comments about this but I also cannot download a June bill from the website...it's clearly not a cookies or browser issue...please help 

Resolved! EE apple TV box remote issues

I have had my EE apple TV for a year now and the last couple of days the remote is running out of battery, but the batteries are not dead because if I change the batteries to another remote, they still work.I have tried a couple of fixes suggested on...

Weerab2024 by Scholarly Contributor
  • 331 Views
  • 10 replies
  • 0 Helpful

EE wifi hasnt worked since we switched

when we switched we have been promised multiple different speeds all over 20mb/s. we also got promised a smooth easy transfer from our previous wifi company. since we switched the wifi has not worked at all we have been lucky to even get 10mb/s and t...

Sjmh by Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful