I have pre ordered the fold z and had conflicting information from EE, such as the 18,21 September and we have no date so no one should be giving out a date is what I have been told.
Do we have a confirmed ee release date as to when I will get my product
Reading through the comments it looks as if the bronze phones are slowly being dispatched. The stock issues seem to be more predominant with the black phones - I ordered on the 02nd at 10:00PM, I've seen comments from people on here who ordered well after me and are receiving their orders tommorrow,the key difference being they ordered the bronze phone.
Do you recommend I call EE tomorrow as I have ordered to store and not to my home address, as you can already imagine I haven't received any correspondence from EE as of yet however, with DPD texts/emails coming through for home delivery, I'm worried about the store orders being put at the back of the list! I ordered 12/09/2020 and the Mystic Bronze for reference.
Good morning all, regarding compensation would you guys please say if you have claimed and what they have offered you?
Ps. Ee. I am monitoring and screenshooting everything. Please do not remove this post it does not conflict with my rights as a customer I have the right to ask.
I've had no compensation, I believe a few have had the up front cost returned and think I saw someone got that plus a discount on their first bill, doubt we'll all be offered anything close to that.
I just asked for an update this morning and was given the rudest experience I've had with an EE advisor who claimed everyone on here are lying about their phones 😂 which I know their not lol
