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S21 delivery

Racha87
Visitor

‎14-09-2021 07:18 PM

I recently upgraded to a S21 5g 128gb Violet and was told I would get the phone within 7 days, that 7 days is now up. How long will I be waiting for the phone to arrive? 

I have checked my online tracking and all its showing as order confirmed. 

Any help or updates would be appreciated. 

Thanks

Racha87

4 REPLIES 4
Chris_B
Grand Master
Grand Master

‎14-09-2021 08:02 PM

@Racha87  Have you not seen all the other comments from others that have order this device and are having to wait.  There is a backlog of orders and EE are wanting on delivery from Samsung.  You’ll be waiting about longer still. 

0 Helpful
Lemonlemongo
Contributor
Contributor

‎15-09-2021 09:21 AM

Waiting on exactly the same, ordered on the 3rd and was told it would be 7 days!

0 Helpful
nalfylatino
Established Contributor
Established Contributor
In response to Lemonlemongo

‎15-09-2021 09:43 AM

I upgraded to a S21 Ultra not too long ago, received it next day. I think this is terrible, EE should at least inform everybody why there is such a hold up with stock. 

nalfylatino
Established Contributor
Established Contributor
In response to nalfylatino

‎15-09-2021 09:46 AM

Hi, would you happen to know why there is such a delay in getting phones out to people?

 

Are you going to keep potential iPhone 13 users waiting too?

 

Shipping issues? Lack of stock?

0 Helpful