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I want to cancel my contract from Israel

mirilucy15
Visitor

I have just moved to Israel fom the UK and I did not have a chance to cancel my EE contract before leaving. Now that I'm here, I cannot make calls or use skype. How can I cancel my contract from abroad without calling? I am cancelling as I need to get a local sim. 

I have been with EE for over 10 years and I'm extremely disappointed that it seems to be virtually impossible to cancel my contract from abroad. Please offer a quick and easy solution to this problem as soon as possible. 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Hello @mirilucy15 

 

If, for whatever reason, you're not able to call EE to give your disconnection notice, the alternative option is to write a letter. There is no online cancellation facility.

 

The address is EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN