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contract ended

Ania1
Visitor

‎19-12-2021 12:35 PM

How can I cancel my contract (already ended) without calling EE? Is there any other way?

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎19-12-2021 12:49 PM

You may write to them giving your notice of cancellation at:

 

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE mobile number.

 

Your 30-days notice will be taken from when they receive your letter.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
mikeliuk
Ace Contributor
Ace Contributor

‎19-12-2021 12:53 PM

Hi @Ania1 ,

 

If you no longer require that number and wish to discard that number to be given to another customer, you can request a STAC for that SIM and give to your new provider (or any arbitrary provider).

 

https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-contract-...

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