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Not Receiving Email Verification Emails

Colinblues
Explorer

‎23-12-2021 11:56 PM

I am Not Receiving Email Verification Emails, nothing in junk etc, I tried to add my sim to my broadband account but just get

LOGIN ERROR

We're working on fixing this page

 

so I tried to register under a different email address but I don't get any Verification Emails,

Yes I have checked the junk folders , I have requested a resend about 30 times now and got nothing, this seams to be a common problem, I can't understand how a communications company can be so useless, the only reason I went to EE was to add my Apple watch to my account but god knows how you do that , there is No information how to do so, rubbish absolutely rubbish, I may cancel my contract!!!

0 Helpful
1 REPLY 1
James_B
EE Community Support Team

‎24-12-2021 08:25 AM

Hi @Colinblues,

 

Welcome to the EE Community. 🙂

 

Do you see the error message when first logging in to My EE, or when you try to add your phone number?

 

James