Old phone showing in my EE app

Darren_
Explorer

I upgraded to a new iPhone recently and my EE app is showing my old iPhone, any idea how to change that or if it will change on its own? Have seen others asks this question in the community and seems everyone is told the same “it will change soon” or “try using data not Wi-Fi” 

Guessing this is a problem that has never been resolved?

2 REPLIES 2
Profile closed
Not applicable

Hi @Darren_ 

 

Welcome to the EE Community,

 

there isn't a way to update it through MyEE it will eventually update.

 

It wont affect your service.

 

Thanks

 

David.

Hi David and thanks for the answer. It just seems odd this won’t update given I’ve had the phone now for a couple of months.

 

as long as it doesn’t affect anything it’s fine then I guess.