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Sim not arrived

Thecrim22
Investigator
Investigator

‎24-12-2021 10:15 AM

Hi i ordered a new sim on 16/12/2021 i received a message on 19/12/2021 saying it had been sent out yet i have not received it as of 24/12/2021

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎24-12-2021 10:19 AM

@Thecrim22  SIM cards are sent out 2nd class Royal Mail. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thecrim22
Investigator
Investigator
In response to Chris_B

‎24-12-2021 10:38 AM

**bleep** i was told it would be with me in 1 to 3 days ive already had a survey asking how my delivery experience was and another telling me that ive yet to activate my new sim.🤣🤣

Chris_B
EE Community Star
EE Community Star
In response to Thecrim22

‎24-12-2021 10:42 AM

@Thecrim22   It’s only as fast as 2nd class Royal Mail at Christmas. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Thecrim22
Investigator
Investigator
In response to Chris_B

‎24-12-2021 10:51 AM

@Chris_B yeah would have been handy to know that at the time instead of saying it would be here in 1 to 3 days tho