Remove content lock

davidbemel12
Visitor

Please can you remove the content lock on my device. Thank you.

25 REPLIES 25

Yes, it worked by calling the helpdesk, thanks!

Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @smaertens

 

Leanne 🙂

This is a ridiculous system. FYI could really use an overhaul to make more user friendly. 
I’ve given up. 

Jon_K
Former EE Employee

Hi @Danfkfrost.

 

Welcome to the community.

 

Have you been able to remove content lock through your My EE Account?

 

If not, a member of our Customer Care team can do this for you if you can get in touch 🙂

 

Jon

How do I remove the content lock on my phone I am the bill payer but won’t let select off

Leanne_T
EE Community Support Team

Morning @Gavin2682

 

Thanks for coming to the community. 

 

Can you remove content lock using this link - My EE - Content unlock?

 

Speak soon 🙂

 

Leanne.