Itemised current usage error

[Octavia44]

I would like answer to same question please?  
Thanks.  

[Octavia44]

I see the picture is there now!  ??

[Christopher_B]

Thanks @Octavia44

If you sign in to your My EE account on our website rather than the app, does it do the same thing? 

Thanks

Chris

[Octavia44]

Hi Chris, yes - same thing on web site. TBH I haven’t tried again lately. 

(I have the 4.55.1 updated version of the App. )

[Octavia44]

Web site shows ‘unexpected error occurred. Please try again later. ‘ 

Humph!!  

[Christopher_B]

@Octavia44 Thanks I appreciate you checking that. 

As it's all up to date the best thing to do is have a chat with Tech Gurus so they can take a deeper look into this, and find out what's going on.

Thanks

Chris

[Octavia44]

I also noticed on past bills online when I checked today (as suggested) the date for last year reads 2021!!

Something wrong there too I think. !!?! 

Thanks for your help. I may check everything with the tech chaps tomorrow… after the football. !!