Error when viewing pack

apalacio
Visitor

‎27-10-2021 08:42 PM

I keep getting an error message when trying to view my current pack - this is on both the app and website. I have uninstalled and reinstalled the app, updated my phone and it still isn’t working - any ideas? 

272EDD0D-15EE-479B-B870-5BD4CBF20CB0.png

 

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎27-10-2021 08:44 PM

Use text AL to 150 instead in the meantime.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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mechaniz003
Visitor
In response to XRaySpeX

‎29-10-2021 08:10 AM

Hello,

 

the issue is still going on, I tried to change my pack yesterday and couldn't do it, and this morning the issue persist?!?!?! How come this has not been fixed yet? Unnaceptable. I do not want to text, I would l would like to browse, is it too much ask in 2021?

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Katie_B
EE Community Support Team
In response to mechaniz003

‎29-10-2021 09:16 AM

Hello @mechaniz003. 

 

Thanks for coming to the community. 

 

I have sent you a private message for more details. 

 

Katie 🙂

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Katie_B
EE Community Support Team
In response to mechaniz003

‎29-10-2021 09:18 AM

Hello, 

 

Are you seeing this error with both the My EE app and My EE online?

 

Katie.

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